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Enterprise IP Telephony

Bring further efficiency into your business through quick and low-cost voice calls and data transmission via Internet and Intranet using Link3 IP Telephony services.

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What We Offer

Link3 Technologies offers two type enterprise solutions for IP-Telephony

  • service

    IVR/Auto Attendant

  • service

    Call forwarding

  • service

    Voicemail

  • service

    Music on hold

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    Voice Record

  • service

    Call waiting

  • service

    3/5 way Call conference

  • service

    Voice clip broadcasting

  • service

    Caller ID

  • service

    Direct Inward Dialing(DID)

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    SIP Trunk Interfacing

  • service

    FXO/FXS interfacing

  • service

    Call Detail Records (CDR)

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    Active Extension monitor

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    PRI signaling through E1 interface

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    Call blind and attended Transfer

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    Phone Lock

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    Specific User wise NWD/ISD Lock

  • service

    Conference Room

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    Point to Point video call

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    Queue

  • service

    Ring Group

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    Call back service

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    Central xml Phone Book Directory

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    Time based call routing

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    High availability

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    SIP Trunking for outbound and inbound call

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    Queue Management as Automatic Call Distribution (ACD)

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    Call Detail Record (CDR) per agent basis

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    IVR with multiple customizable menu structure

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    Call Recording

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    Call spying , Call conference to agent and customer

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    Screen Pop-up

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    Web portal to find the dropped caller id from the queue

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    Outbound dialing

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    Voice Clip Broadcasting

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    Multiple Campaign Service

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    Agent Performance Reporting

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    Call transfer and 3-way conference

  • service

    Real-time Interactive Dashboard

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    Automatic database backup as sql file

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    Call filtering/prioritize based on the customer caller id

  • service

    E1 PRI interfacing

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    Campaign or Service wise Reporting

  • service

    Automated Predictive Dialing

  • service

    User access controlling

  • service

    Web Portal based interface for agent to receive & dial call

Want to help your customers reach you more easily? Now you can, with our Short Code service. We can provide you with a 5-digit number which your customers can use to call you from their phones more conveniently.