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  • Can you send my broadband order progress emails to a different email address?

    Yes, once you have requested for a change of e-mail address by phone or e-mail request at support@link3.net

  • I’ve just registered for Goti Package. How long will it take for my account to be activated?

    If you have registered for a Goti Package, your account should be activated immediately after the technical team has set up the connection at your location.

  • What is my Youtube Speed?

    There is no allocated speed for youtube – it will be based on the package the customer has decided to purchase

  • What do I need to get Goti Package?

    To get a new connection, please visit us with one passport size photograph, a photocopy of your NID/Passport, Tk.1000 one time installation cost and the advance payment of your desired package and we will help you set up a new connection. Reference person's national ID number is also needed.

  • Do I have to sign a contract?

    Yes

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